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Santander reviews

Santander Logo
Rated Good • 3.71/5

Santander reviews

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Unverified business
Last reviewed within 7 days
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Provides paperless statements and documents
    Provides paperless statements and documents
  • Offers in-person appointments
    Offers in-person appointments
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 2,422 product reviews

Average score of 3.71/5
5 star
47%
4 star
24%
3 star
9%
2 star
4%
1 star
16%
Reviews for Santander have trended positively over the past 90 days

Latest positive rating

5/5

Good basic credit card with no fee, handy when trave...

Good basic credit card with no fee, handy when traveling abroad. Although the limit of credit supplied is much less than other credit cards in... Good basic credit card with no fee, handy when traveling abroad. Although the limit of credit supplied is much less than other credit cards in the same category. Very simple to set up if you have another account with the bank, immediately approved. Read more Read less

{"display":"Louise","full_name":"Louise","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Zero Credit Card
Louise 18th March 2025

Latest negative rating

1/5

Really bad and ineffective customer service

Really bad and ineffective customer service, unhelpful at best so changing bank.

{"display":"David K","full_name":"David K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Zero Credit Card
David K 19th March 2025
See more reviews for Santander products

About Santander

Santander is a large retail and commercial bank based in the UK and a wholly owned subsidiary of global bank Banco Santander.

Santander’s roots go back to 1849 when the National Freehold Land and Building Society was established. It was aimed at securing voting rights by selling shares and using proceeds to buy land on the outskirts of London.

Products offered by Santander include banking, savings and investment accounts, mortgages, credit cards, insurance and loans.

Santander at a glance

Contact details

Phone
03309 123 123
Email
[email protected]
Social media

Reviews for Santander

Showing 11 of 2422 company reviews • Last reviewed within 7 days

Really bad and ineffective customer service

Zero Credit Card • 19th March 2025

Really bad and ineffective customer service, unhelpful at best so changing bank.

{"display":"David K","full_name":"David K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Really bad

Everyday Credit Card • 19th March 2025

Really bad and ineffective customer service, unhelpful at best so changing bank.

{"display":"David K","full_name":"David K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    Really bad

    Really bad and ineffective customer service, unhelpful at best so changing bank.

    {"display":"David K","full_name":"David K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage
    David K 19th March 2025
  • 1/5

    Really bad

    Really bad and ineffective customer service, unhelpful at best so changing bank.

    {"display":"David K","full_name":"David K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good basic credit card with no fee, handy when trave...

    Good basic credit card with no fee, handy when traveling abroad. Although the limit of credit supplied is much less than other credit cards in... Good basic credit card with no fee, handy when traveling abroad. Although the limit of credit supplied is much less than other credit cards in the same category. Very simple to set up if you have another account with the bank, immediately approved. Read more Read less

    {"display":"Louise","full_name":"Louise","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Zero Credit Card
    Louise 18th March 2025
  • 5/5

    Whenever I have had an issue they have been quick to...

    Whenever I have had an issue they have been quick to resolve, make good money back on the of the rewards

    {"display":"Jemma W","full_name":"Jemma W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Absolutely terrible return.

    Absolutely terrible return. Lost £400 over 4 year period despite other competitors making a good return. Could have made £5,200 on a cash ISA. Obviously... Absolutely terrible return. Lost £400 over 4 year period despite other competitors making a good return. Could have made £5,200 on a cash ISA. Obviously their investing department are only interested in the fees. Never again! Read more Read less

    {"display":"DavidD A","full_name":"DavidD A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1136580.png"}}'s avatar
    Cash ISA
    DavidD A 16th March 2025
  • 5/5

    I particularly like the app - easy to use with many...

    I particularly like the app - easy to use with many helpful insights into my spending.

    {"display":"Julianne J","full_name":"Julianne J","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1133310.png"}}'s avatar
  • 5/5

    Quick and easy application approval.

    Quick and easy application approval. Bit fiddly to make overpayments

    {"display":"Claire K","full_name":"Claire K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loan
    Claire K 11th March 2025
  • 5/5

    Great current account

    Great rates easy to apply, app is easy to use, good perks included

    {"display":"Mel Bradley","full_name":"Mel Bradley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    great app

    the app is so easy to use - its a big impact in my banking as i much prefer to do things online than go to a bank

    {"display":"angel","full_name":"angel","avatar":{"url":"\/uploads\/avatars\/users\/789656.jpg"}}'s avatar

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