Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page
Link copied

NatWest reviews

NatWest Logo
Rated Excellent • 4.83/5

NatWest reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 18,914 product reviews

Average score of 4.83/5
5 star
88%
4 star
8%
3 star
1%
2 star
1%
1 star
2%
Reviews for NatWest have trended negatively over the past 90 days

Latest positive rating

5/5

Great product

Rooster has been a great option for our kids. Amazing to get it with no fees with a NatWest account

{"display":"Lc","full_name":"Lc","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Natwest Rooster Money
Lc 16th April 2025

Latest negative rating

1/5

Happy Always helpful and friendly, easy to deal with

Always helpful and friendly, easy to deal with

{"display":"Kelvin O","full_name":"Kelvin O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for NatWest products

About NatWest

NatWest provide financial services for both personal and business customers across the UK.

NatWest was originally formed in 1970 through the merger of three major English banks: National Provincial Bank, Westminster Bank and District Bank.

Today, NatWest is one of the largest financial companies in the UK offering a range of products including current accounts, savings, loans, credit cards, mortgages, insurance and investments.

NatWest at a glance

Contact details

Social media

Reviews for NatWest

Showing 11 of 18914 company reviews • Last reviewed within 7 days

Great product

Natwest Rooster Money • 16th April 2025

Rooster has been a great option for our kids. Amazing to get it with no fees with a NatWest account

{"display":"Lc","full_name":"Lc","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Lc
Rated Excellent • 5/5
Read more product reviews

Rooster money is easy to use

Natwest Rooster Money • 16th April 2025

Rooster money is easy to use and older children can also use the app so they can see how much they are saving or spending.

{"display":"Mrs K","full_name":"Mrs K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Rooster is educational!

    I am using Rooster to educate my daughter over money. It’s a work in progress but that’s down to her not the app. The app... I am using Rooster to educate my daughter over money. It’s a work in progress but that’s down to her not the app. The app has given us a great opportunity. The fact she has different pots to cypher her money into is brilliant and if she needs a little out of her savings pot she can easily move it over Read more Read less

    {"display":"Clare ","full_name":"Clare ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Fantastic product for teaching children about money

    As a NatWest customer I get Rooster free for my son. It is an excellent product. He gets the freedom that having his own card... As a NatWest customer I get Rooster free for my son. It is an excellent product. He gets the freedom that having his own card brings, including in his Google Wallet, but is learning the responsibility that comes with it. Read more Read less

    {"display":"Matt H","full_name":"Matt H","avatar":{"url":"\/assets\/uploads\/avatars\/users\/845080.png"}}'s avatar
  • 5/5

    Great for kids - helps understand money!

    Great for kids / no payment problems / helps kids start understanding the meaning and value of money

    {"display":"Dave","full_name":"Dave","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Rooster is great for kids, easy managed.

    Rooster is great for kids, easy managed.by adults and customer service is incredibly prompt.

    {"display":"Aoib","full_name":"Aoib","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I would highly recommend NatWest rooster.

    I would highly recommend NatWest rooster. It’s given our children a great sense of the value of money and has also been a really convenient... I would highly recommend NatWest rooster. It’s given our children a great sense of the value of money and has also been a really convenient way to put their pocket money and other money received into. They enjoy regularly checking it! Read more Read less

    {"display":"Thomas H","full_name":"Thomas H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great kids banking app & card! FIVE STARS

    Great product! Easy to use with parent & child app. being a natwest customer the rooster money account is free! love that i can track... Great product! Easy to use with parent & child app. being a natwest customer the rooster money account is free! love that i can track spending & chores.Easy for friends & family to add to my daughters balance!We've used Go Henry pre rooster & this is waaay better! We've reccomended to loads of friends Read more Read less

    {"display":"Louise ","full_name":"Louise ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great product.

    Great product. Excellent service. Love. Great for improving financial education

    {"display":"Richard G","full_name":"Richard G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Getting for free, but then stayed

    Having a NatWest account and having the Rooster for free, was incredibly helpful. I chose initially because of the free use. But it’s in fact very useful

    {"display":"DeborahH","full_name":"DeborahH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I love the rooster card.

    I love the rooster card. It gives my son independence and encouragement to earn.

    {"display":"Catherine M","full_name":"Catherine M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from NatWest
    Showing products offered by NatWest

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice