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Ratings based on 594 reviews Last review 4 days ago
4.12 / 5Great overall rating

NatWest reviews can help you to find out more about this bank. NatWest say that they have one simple goal: To be the best bank for customer service, by 2020. Smart Money People is the place for NatWest reviews. Read and write reviews to help increase...

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NatWest reviews can help you to find out more about this bank. NatWest say that they have one simple goal: To be the best bank for customer service, by 2020. Smart Money People is the place for NatWest reviews. Read and write reviews to help increase trust and transparency in financial services.

5 283
4 181
3 69
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1 31

Your NatWest Reviews (594)

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13th June 2017

Pointless business manager meetings

Natwest made me have a business meeting with them to open a business account. Hardly any of their branches have a business manager in during convenient hours. So I waited months for a meeting for them to ask my name and address then open a business...

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Natwest made me have a business meeting with them to open a business account. Hardly any of their branches have a business manager in during convenient hours. So I waited months for a meeting for them to ask my name and address then open a business account. Waste of time. Online banking is rubbish. I had errors on my account and they used to charge over the government amount for overdrawn charges which you have to claim back.

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7th June 2017

Brilliant experience from start to finish

When we decided to buy our first house, the first place we went to was our bank. Natwest were incredibly knowledgable about the different mortgage options available to us. It was clear, concise & I never once felt bombarded or "blinded with...

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When we decided to buy our first house, the first place we went to was our bank. Natwest were incredibly knowledgable about the different mortgage options available to us. It was clear, concise & I never once felt bombarded or "blinded with science"
Once we'd signed on the dotted line as it were, the process was extremely easy & everything went through really quickly. All in all, we've been really happy with the experience we've had & wouldn't hesitate recommending them to anyone.

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5th June 2017

Great branch

CREWE staff are fantastic. It's a really helpful friendly branch. Staff always courteous and polite. Happy for you to see a real person if that's what you prefer. The staff here have been here for a while and in my opinion are excellent at customer...

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CREWE staff are fantastic. It's a really helpful friendly branch. Staff always courteous and polite. Happy for you to see a real person if that's what you prefer. The staff here have been here for a while and in my opinion are excellent at customer service.

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