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Santander Reviews

Ratings based on 920 reviews Last review 12 hours ago
4.09 / 5Great overall rating

Santander reviews can help you to find out what customers really think about this bank. Santander's goal is to "help people and businesses prosper." Do you agree? Smart Money People is the place for Santander bank reviews. Read and write reviews to...

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Santander reviews can help you to find out what customers really think about this bank. Santander's goal is to "help people and businesses prosper." Do you agree? Smart Money People is the place for Santander bank reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Santander Reviews (920)

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14th January 2018

It WAS great, now I have to reveiw it

When I first opened a 123 Current Account it was like no other account out there, really innovative, and I was excited to have this account, now with the cut in the rate I'm not sure it is any better than any other current account which is pretty...

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When I first opened a 123 Current Account it was like no other account out there, really innovative, and I was excited to have this account, now with the cut in the rate I'm not sure it is any better than any other current account which is pretty disappointing - I'm going to have to do some number crunching to see if its still worthwhile me sticking with this account

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10th January 2018

Benefits for almost nothing

With what my expenditure is each month it has meant I am earning on my account without having to do anything, anything I have had queries on anything I have always had a decent answer, and most importantly, I feel my money is well protected. Anytime I...

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With what my expenditure is each month it has meant I am earning on my account without having to do anything, anything I have had queries on anything I have always had a decent answer, and most importantly, I feel my money is well protected. Anytime I spend somewhere I haven't gone to before I get texts alerting me and asking me to confirm it, and have had the log in process to my account made even more secure. I feel happy with the way Santander is working for me at the present moment in time.

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6th January 2018

Terrible customer service

Their charges are shocking! I used to bank with RBS and they never charged me for failed Direct Debits, etc. Santander do. They love it! One month a mistake by a company meant they took a quadruple payment off my account using CPA (as a rule of thumb...

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Their charges are shocking! I used to bank with RBS and they never charged me for failed Direct Debits, etc. Santander do. They love it! One month a mistake by a company meant they took a quadruple payment off my account using CPA (as a rule of thumb never use CPA always opt for DD) which meant there wasn’t enough in the account to meet five DDs so I got 5 x £15 (£75) unpaid DD fees which then put me into an unarranged overdraft which got me a further £12 fee! When I told Santander they didn’t care and said they won’t refund me the fees because I once had a separate £12 fee refunded a year previous! Avoid, avoid, avoid. There are plenty other high street banks around.

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