Santander Reviews

Ratings based on 1328 reviews Last review 1 week ago
4.06 / 5Great overall rating

Santander reviews can help you to find out what customers really think about this bank. Santander's goal is to "help people and businesses prosper." Do you agree? Smart Money People is the place for Santander bank reviews. Read and write reviews to...

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Santander reviews can help you to find out what customers really think about this bank. Santander's goal is to "help people and businesses prosper." Do you agree? Smart Money People is the place for Santander bank reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Santander Reviews (1328)

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4th February 2020

Didn't resolve or repay fraud on my account

I was a victim of fraud on my current account. I spoke to the fraud department as soon as I noticed and they have been of absolutely no help whatsoever. I got told at one point that "we're seeing more and more fraud of this type" by one of the fraud...

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I was a victim of fraud on my current account. I spoke to the fraud department as soon as I noticed and they have been of absolutely no help whatsoever. I got told at one point that "we're seeing more and more fraud of this type" by one of the fraud team. Well that's wonderful, why then aren't you doing something to protect my money and close down an obvious flaw in the system.

Absolutely useless and I still haven't got a penny back, 2 months on. I am reporting them to the financial ombudsman and I advise you all to never ever use this bank. I am certainly closing my accounts with them.

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1st February 2020

Bait and switch

Lures you in with a flashy reward scheme and a high interest rate, and then have progressively "amended" their terms and conditions to reduce the interest rate, remove rewards, cap benefits and overall make the account totally pointless. As of today...

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Lures you in with a flashy reward scheme and a high interest rate, and then have progressively "amended" their terms and conditions to reduce the interest rate, remove rewards, cap benefits and overall make the account totally pointless. As of today the account has a £5 monthly fee, and the total 1|2|3 benefits are now capped at £5!! So what's the point? Shameful...

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6th December 2019

Rude customer services in Tooting Branch

Very rude customer services in...

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Very rude customer services in Tooting…
Very rude customer services in Tooting Branch. I visited with disable old person for help. She got matured bond and will like to know, They were very rude with her and say visit to other branch, Then old disable lady got identity and document, they Don't like if someone like to transfer money to other bank

I did not like they don't have dignity with old disable person.Headquarter, Bank of England and The Treasury must take necessary action

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8th November 2019

Santander blocked account with no reason given

Santander blocked my business account for a week now, wont give valid reason. Have provided them with copies of business invoices, IDS etc. Am small one person business, cant survive without my business account. Say no timeframe to unblock! They just...

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Santander blocked my business account for a week now, wont give valid reason. Have provided them with copies of business invoices, IDS etc. Am small one person business, cant survive without my business account. Say no timeframe to unblock! They just say underview and cant say when I can access my funds again. Am totally innocent yet being treated like a criminal.

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4th November 2019

Underwriting process is terrible when they have to pay to broker

I wouldn't suggest any one to go with this bank for first time buyers. You will found yourself in a hell and on the top if you applied through broker, these people will put you in a terrible situation where you will be ending up with nothing but just...

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I wouldn't suggest any one to go with this bank for first time buyers. You will found yourself in a hell and on the top if you applied through broker, these people will put you in a terrible situation where you will be ending up with nothing but just losing credit history and time. So i will suggest you not to use this bank especially if you are a first time buyer.

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