Your Santander Reviews (1299)
Easy to use app and great cash back offers
Transferred from HSBC a few years back and very happy i did as the app is so much easier to use. It shows your updated balance of what's in the account but what you actually have left to spend which i find really helpful. Then the bonus you can get...
Read moreTransferred from HSBC a few years back and very happy i did as the app is so much easier to use. It shows your updated balance of what's in the account but what you actually have left to spend which i find really helpful. Then the bonus you can get cash back on a number of places like restaurants or on clothes or beauty outlets... it's fantastic!
A team of friendly and highly competent staff
The desk staff and the consultant all make one feel valued. They are always helpful and very professional in approach
Fast efficient service, all advisors very knowledgeable
Over 30 years of good service. Will not change for anything
Save money pay off mortgage early
I have a mortgage with Santander which has the pay off early option. But the fee to pay off early is currently £667 ! The mirtgage is almost finished now. But i cannot pay it off without paying this hefty bill.
Poor customer service in Windsor branch
Tried to open a bank account with my daughter in Windsor branch ready for college in September, id provided of recent savings account statement and passport but was advised needed driving licence and utility bill in addition. Difficult to provide as...
Read more Tried to open a bank account with my daughter in Windsor branch ready for college in September, id provided of recent savings account statement and passport but was advised needed driving licence and utility bill in addition. Difficult to provide as she does not have these as living at home without driving licence.
Went to Nat West with same documents and no problem to open account.
Member of staff on reception was very unhelpful and indifferent to trying to help at all.
day light robbery
bunch of thiefs. 700£ was missing from my account cancel my complaints. without telling reason. plz before opening account with this shi.. BANK, check all reviews.
A truly listening Bank
Cash flow issue. Contact Santander. No problem. Very up to date with client needs.
Santander Account
I would recommend this account as it has allowed me the option of being able to make interest on the money already within the account this has proved very beneficial especially when larger sums of money are held in the account. I would also recommend...
Read moreI would recommend this account as it has allowed me the option of being able to make interest on the money already within the account this has proved very beneficial especially when larger sums of money are held in the account. I would also recommend this account and the bank society as they have always been helpful when every I needed help and I am satisfied with their service and customer satisfaction.
Great current account
I totally trust this account, never a mistake, very clear and understandable website, good rate of interest
Best Account Overall
With that many products around at the moment and after weighing them up, the 123 account from Santander worked best for me and my money.
Good interest rates
Think this is the best current account interest rate on the market at the moment.
Not So Good Since Interest Rate Reduced
This account was previously quite lucrative but is not so since the interest rate was reduced, as a result of which I shopped around and moved elsewhere.
20 years plus and still happy
I have been with Santander since it was Alliance and Leicester and I have never had any complaints. My only niggle is that all of the local branches near me seem to have closed down. It is fairly easy to bank with them online or via the post office...
Read moreI have been with Santander since it was Alliance and Leicester and I have never had any complaints. My only niggle is that all of the local branches near me seem to have closed down. It is fairly easy to bank with them online or via the post office however I recently tried to pay in a cheque and couldn't do it because I didn't have any paying in slips. I assumed that my debit card would be sufficient.
Can't fault them
I have long had a fantastic experience with Santander Mortgages. I have fell on hard times in the past and they have been nothing but helpful. Can't fault them.
Improvements Over Time
Initially it was a poor service and product, between myself and my family we all has fraud issues happen, but Santander have really stepped up their security recently and I feel much more confident that my money is safe. I've found the customer...
Read moreInitially it was a poor service and product, between myself and my family we all has fraud issues happen, but Santander have really stepped up their security recently and I feel much more confident that my money is safe. I've found the customer service to have really improved too so I'm being provided an all round much better service and product these days.
Santander 123 Credit Card
Been using this credit card for years, for a small charge you get cash back and free international use! Perfect for me.
