Voting in the British Bank Awards 2020 is now open.
VOTE NOW

Santander Reviews

Ratings based on 1312 reviews Last review 4 days ago
4.08 / 5Great overall rating

Santander reviews can help you to find out what customers really think about this bank. Santander's goal is to "help people and businesses prosper." Do you agree? Smart Money People is the place for Santander bank reviews. Read and write reviews to...

Read Full Description

Santander reviews can help you to find out what customers really think about this bank. Santander's goal is to "help people and businesses prosper." Do you agree? Smart Money People is the place for Santander bank reviews. Read and write reviews to help increase trust and transparency in Financial Services.

5 651
4 375
3 126
2 52
1 107

Your Santander Reviews (1312)

Write a review
8th November 2019

Santander blocked account with no reason given

Santander blocked my business account for a week now, wont give valid reason. Have provided them with copies of business invoices, IDS etc. Am small one person business, cant survive without my business account. Say no timeframe to unblock! They just...

Read more

Santander blocked my business account for a week now, wont give valid reason. Have provided them with copies of business invoices, IDS etc. Am small one person business, cant survive without my business account. Say no timeframe to unblock! They just say underview and cant say when I can access my funds again. Am totally innocent yet being treated like a criminal.

Write a review
4th November 2019

Underwriting process is terrible when they have to pay to broker

I wouldn't suggest any one to go with this bank for first time buyers. You will found yourself in a hell and on the top if you applied through broker, these people will put you in a terrible situation where you will be ending up with nothing but just...

Read more

I wouldn't suggest any one to go with this bank for first time buyers. You will found yourself in a hell and on the top if you applied through broker, these people will put you in a terrible situation where you will be ending up with nothing but just losing credit history and time. So i will suggest you not to use this bank especially if you are a first time buyer.

Write a review
3rd October 2019

Misleading policy

I bought Santander Motor Insurance after getting a quote via...

Read more

I bought Santander Motor Insurance after getting a quote via Moneysupermarket.com
Included in the quote was 10% cashback after 90 days. It is now over 90 days since I bought the policy and having made four mobile phone calls to Santander, I still haven't received my cashback. My advice is to avoid Santander Motor Insurance altogether and go for a proper Motor Insurance Company!

Write a review
27th September 2019

Awful

Well been on phone for about 5 hours. They have this automated bitch speaking to me she’s annoying and squeaky to fuck. Like I acc care I’m waiting like I don’t know too? Anyway banks decent just shit at calls been listening to there shit music too lik...

Read more

Well been on phone for about 5 hours. They have this automated bitch speaking to me she’s annoying and squeaky to fuck. Like I acc care I’m waiting like I don’t know too? Anyway banks decent just shit at calls been listening to there shit music too like why do I wanna listen to Nokia ring tones? Bang some tunes on mate. Freaks

Write a review
15th September 2019

Ok for the moment

I've had serious problems with Santander in the past, but currently they seem to be doing better than ever in my personal experience, I've had great customer service from them, their fraud prevention seems great as I've had a couple of attempts of...

Read more

I've had serious problems with Santander in the past, but currently they seem to be doing better than ever in my personal experience, I've had great customer service from them, their fraud prevention seems great as I've had a couple of attempts of money being taken from my account and they were on the ball and spotted it immediately and put a stop to that money going out of my account, even when it was a tiny amount for the fraudsters to check it's an active account/card. It's great to be earning cashback on my everyday purchases and direct debits. I'm a happy customer for the moment.

Write a review
9th September 2019

Easy to use app and great cash back offers

Transferred from HSBC a few years back and very happy i did as the app is so much easier to use. It shows your updated balance of what's in the account but what you actually have left to spend which i find really helpful. Then the bonus you can get...

Read more

Transferred from HSBC a few years back and very happy i did as the app is so much easier to use. It shows your updated balance of what's in the account but what you actually have left to spend which i find really helpful. Then the bonus you can get cash back on a number of places like restaurants or on clothes or beauty outlets... it's fantastic!

Write a review
16th July 2019

Poor customer service in Windsor branch

Tried to open a bank account with my daughter in Windsor branch ready for college in September, id provided of recent savings account statement and passport but was advised needed driving licence and utility bill in addition. Difficult to provide as...

Read more

Tried to open a bank account with my daughter in Windsor branch ready for college in September, id provided of recent savings account statement and passport but was advised needed driving licence and utility bill in addition. Difficult to provide as she does not have these as living at home without driving licence.
Went to Nat West with same documents and no problem to open account.
Member of staff on reception was very unhelpful and indifferent to trying to help at all.

Articles related to Santander