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Halifax Reviews

Ratings based on 726 reviews Last review 2 days ago
4.24 / 5Great overall rating

Halifax reviews written by our Smart Money People can help you to find out more about life with Halifax bank. Halifax has 3 simple values: Putting customers first, keeping it simple, and making a difference. Smart Money People is the UK's independent...

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Halifax reviews written by our Smart Money People can help you to find out more about life with Halifax bank. Halifax has 3 simple values: Putting customers first, keeping it simple, and making a difference. Smart Money People is the UK's independent financial services review site. Read and write Halifax bank reviews, and together we can help to increase trust and transparency in financial services.

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Your Halifax Reviews (726)

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10th August 2015

The most sensible travel money method

I got this card (my first and only credit card, I try to avoid them generally) specifically because it has the best rates for spending money abroad. Best of all, there is no charge for withdrawing cash from ATMs overseas- so I only use it when abroad,...

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I got this card (my first and only credit card, I try to avoid them generally) specifically because it has the best rates for spending money abroad. Best of all, there is no charge for withdrawing cash from ATMs overseas- so I only use it when abroad, and pay it off in full each month. Using this saves me loads of money which would have been spent on fees, commissions etc when using my debit card, or bureaux de change.

I've had very little reason to contact customer services, but on the one occasion i did, they were helpful and quick to sort things out. I'd recommend this for anyone who spends even a little time oversea, for business or pleasure.

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23rd July 2017

Dishonest cashiers

Dishonest...

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Dishonest thieves.

I deposited £2000 into this bank having sold my motorbike. No sooner did I leave the branch the cashier withdrew the money with a "correction" and put in £200. When challenged about a month or so later having checked online I realised the error and checked with the bank as my login details didn't work. They totally refused claiming the cashier was adamant that I only deposited £200. He made the mistake with the "0" on the end. Tried to call me but I didn't answer apparently. Ombudsman checked, no CCTV and accounts audit balance was correct so I am wrong apparently. Avoid, thieves...

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23rd July 2017

Service A*

I have been banking with Halifax for 15 years with excellent customer service always received, so I thought I would have a look at the other products they offered and came across car insurance. Not only was the deal competitive but has been nothing...

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I have been banking with Halifax for 15 years with excellent customer service always received, so I thought I would have a look at the other products they offered and came across car insurance. Not only was the deal competitive but has been nothing but plain sailing from the start, in fact I didn't even use comparison sites this year as I usually do and just auto renewed for the first time ever!

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7th July 2017

Halifax Home Insurance - Not Good

When taking out Home Insurance with the Halifax, it certainly pays to read the small...

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When taking out Home Insurance with the Halifax, it certainly pays to read the small print.
I attempted to make a claim for a camera and equipment which was stolen from my home.

However, because I suspected that it may have been stolen by someone invited into the home. I was told by the Halifax that I wasn't covered under these circumstances.

So basically I've had camera and equipment worth hundreds of pounds stolen and no way of replacing it - seems quite a harsh getout clause from the Halifax.

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4th July 2017

Windscreen repair

A chip in my windscreen turned into a crack that meant the whole windscreen needed to be replaced. As it was covered under my insurance I only needed to pay the excess which was over £300 cheaper :-) The arranging was quick and simple, the work was ...

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A chip in my windscreen turned into a crack that meant the whole windscreen needed to be replaced. As it was covered under my insurance I only needed to pay the excess which was over £300 cheaper :-) The arranging was quick and simple, the work was carried out at home to a high standard. Very happy!

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29th June 2017

Easy to set up

We applied for a mortgage last year and had very choices as my husband had been resident in the UK for less than 2 years. Halifax was one of the few banks that were open to us and were able to obtain the mortgage and buy our first home with a 5%...

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We applied for a mortgage last year and had very choices as my husband had been resident in the UK for less than 2 years. Halifax was one of the few banks that were open to us and were able to obtain the mortgage and buy our first home with a 5% downpayment, they also had a 2,000 cashback offer at the time which was great to pay the fees. We're very happy to be on the property ladder and have had a good experience getting our mortgage with Halifax.

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