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Halifax Reviews

Ratings based on 1047 reviews Last review 6 days ago
4.25 / 5Great overall rating

Halifax reviews written by our Smart Money People can help you to find out more about life with Halifax bank. Halifax has 3 simple values: Putting customers first, keeping it simple, and making a difference. Smart Money People is the UK's independent...

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Halifax reviews written by our Smart Money People can help you to find out more about life with Halifax bank. Halifax has 3 simple values: Putting customers first, keeping it simple, and making a difference. Smart Money People is the UK's independent financial services review site. Read and write Halifax bank reviews, and together we can help to increase trust and transparency in financial services.

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Your Halifax Reviews (1047)

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10th August 2015

The most sensible travel money method

I got this card (my first and only credit card, I try to avoid them generally) specifically because it has the best rates for spending money abroad. Best of all, there is no charge for withdrawing cash from ATMs overseas- so I only use it when abroad,...

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I got this card (my first and only credit card, I try to avoid them generally) specifically because it has the best rates for spending money abroad. Best of all, there is no charge for withdrawing cash from ATMs overseas- so I only use it when abroad, and pay it off in full each month. Using this saves me loads of money which would have been spent on fees, commissions etc when using my debit card, or bureaux de change.

I've had very little reason to contact customer services, but on the one occasion i did, they were helpful and quick to sort things out. I'd recommend this for anyone who spends even a little time oversea, for business or pleasure.

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19th May 2018

Reward Account and car insurance

I have been an account holder for some time with Halifax. Very good customer service and never had any problems with my accounts. Very helpful team. I lost my wallet once and they promptly cancelled my card and had a new card within the next day. They...

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I have been an account holder for some time with Halifax. Very good customer service and never had any problems with my accounts. Very helpful team. I lost my wallet once and they promptly cancelled my card and had a new card within the next day. They also provided me with an easy overdraft option and savings account. I also have a car insurance with Halifax and its a very rewarding and easy to set up car insurance. Had no problems and got my insurance and all the paperwork the same day. Thank you very much, very helpful and rewarding experience.

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15th May 2018

they have stolen my money

I have a current account with the Halifax and deposited some cash so I could pay a large bill. Found out Friday 11th May that they have frozen my account and now I have no access to my money. I can't pay any bills, and I can't pay my insurance for my...

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I have a current account with the Halifax and deposited some cash so I could pay a large bill. Found out Friday 11th May that they have frozen my account and now I have no access to my money. I can't pay any bills, and I can't pay my insurance for my business so now I can't run my fleet of 9 vehicles. They will not tell me why they have frozen the account except to say its a processing error. They can't tell me when I will be able to have access to my own money. It feels like they have stolen my whole life. This is causing me terrible stress and my business that has taken 7 years to build could now be in tatters. I have a fleet or party buses, wedding cars, and two wheelchair accessible vehicles all needing insurance and I can't pay because the Halifax will not give me my money. I will open an account with another bank asap but in the meantime I would strongly advise everyone not to deal with them.

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13th May 2018

Fantastic Service.

I took out my policy in February, via a comparison site because it was the best deal. Two weeks ago, whilst parked my vehicle was hit by a...

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I took out my policy in February, via a comparison site because it was the best deal. Two weeks ago, whilst parked my vehicle was hit by a motorhome.
I was offered a hire car straight away whilst my car was repaired, the repairs carried out by Hewitt's of Stourbridge were first class. Hewitt's even delivered my vehicle back to work and took the hire car away. Rare these days to find such excellent service. Well done.

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9th May 2018

Useless bank..

In Crete at a family funeral,Halifax have charged me more than once for something I bought only once and now me and my girlfriend and our 2 year old son are stuck with limited cash the day before we come home and we have rung the halifax number to...

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In Crete at a family funeral,Halifax have charged me more than once for something I bought only once and now me and my girlfriend and our 2 year old son are stuck with limited cash the day before we come home and we have rung the halifax number to complain and basically they told me they can see no problems,I rang them again today 4 hours talk time all together and now the woman has told us they can see a problem,I'm so angry and annoyed ,I'm gona close my account as soon as I get home and they can go do one,lying scum bank,I really hope they crash and burn so nobody has to go through what we have

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15th April 2018

Middle of the road, no problem!

I have had my Halifax current account for years and have never really had a problem with it. They recently changed the way they charge for using my overdraft, which I did appreciate as they were previously charging £1 per day flat rate, but now charge ...

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I have had my Halifax current account for years and have never really had a problem with it. They recently changed the way they charge for using my overdraft, which I did appreciate as they were previously charging £1 per day flat rate, but now charge a percentage depending how much of your overdraft you use. They are always helpful when I go in branch. The reason I haven't rated them more highly is the fact that they are no different to any other bank really, and don't go above and beyond.

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