Lloyds Bank Reviews

Ratings based on 1067 reviews Last review 1 day ago
3.86 / 5Great overall rating

Lloyds Bank say that they have a clear purpose - to help Britain prosper...but what do Lloyds Bank customers think? Smart Money People is the place for Lloyds Bank reviews. Read and write reviews to help increase trust and transparency in financial...

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Lloyds Bank say that they have a clear purpose - to help Britain prosper...but what do Lloyds Bank customers think? Smart Money People is the place for Lloyds Bank reviews. Read and write reviews to help increase trust and transparency in financial services.

5 495
4 255
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1 142

Your Lloyds Bank Reviews (1067)

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23rd March 2019

Clueless & Useless...

Having requested tgey purchase some shares they mis-placed them. Only 3 yrs later did they find them where upon they became worthless. Never again. Like CON{(ned)drmned}ertvativesGormless OSBORNE , David caMORON & Treasonous MAYhem incompetant beyond...

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Having requested tgey purchase some shares they mis-placed them. Only 3 yrs later did they find them where upon they became worthless. Never again. Like CON{(ned)drmned}ertvativesGormless OSBORNE , David caMORON & Treasonous MAYhem incompetant beyond comprehension.

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21st March 2019

Would not agree to lend the mortgage amount we have already!

Farsacal experience, despite having an excellent credit score (advisors words) and fully meeting all criteria and affordability criteria, Lloyds would only lend us £4,000 under what we have outstanding on our current mortgage. We have just got a new ...

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Farsacal experience, despite having an excellent credit score (advisors words) and fully meeting all criteria and affordability criteria, Lloyds would only lend us £4,000 under what we have outstanding on our current mortgage. We have just got a new mortgage with Barclays. So despite being a customer of Lloyds for over 25 years they clearly don’t want our business. We will be taking all of our business to Barclays!!

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20th March 2019

Absolutely Rubbish Customer Services

Absolutely Rubbish Customer Services, I have a very high quote for a new car that's the same, but to cancel mid term they want another £120 just to cancel, when you call Customer Services, you can get put on hold for up to an hour, and still end up ...

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Absolutely Rubbish Customer Services, I have a very high quote for a new car that's the same, but to cancel mid term they want another £120 just to cancel, when you call Customer Services, you can get put on hold for up to an hour, and still end up with useless information, I would never recommend LLoyds again, next step change Bank. been wait for 4 day for Customer Services to call me.

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15th March 2019

We have been wasting our money for years!!!

just had our second claim rejected by LLoyds...

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just had our second claim rejected by LLoyds
1) garage roof was corrugated asbestos with one panel of clear polycarbonate to let light in. had very heavy snow which froze and caused a leak in the polycarbonate part of the roof.
Not insured apparently...as the roof was not adequately maintained despite us having a mortgage survey on the whole property less than a year ago! signs of damp apparently are that the wood has gone darker in colour???

2)Two bikes stolen from outside back of garage while roof is repaired (not in view of streets) bikes were chained to lifting handle on 1000 litre hot tub which weighs 1.5 tons...apparently this does not constitute a permanent structure.
was told we should have had a bike rack in our back garden.
My partner was sold the policy that cycles were covered as long as they were in the confines of the property...no mention of small print or having bike racks installed to meet policy requirements.

feel like anything we would claim for would be rejected...

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3rd March 2019

Racist staff

Terrible customer service and unhelpful in basic banking needs. I tried to complain about the poor service I received but incompetent and racist complaints handlers such as Eileen McShane gives Lloyds Bank a bad name. This bank discriminates against...

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Terrible customer service and unhelpful in basic banking needs. I tried to complain about the poor service I received but incompetent and racist complaints handlers such as Eileen McShane gives Lloyds Bank a bad name. This bank discriminates against those that are most in need of help and offers no help online or by phone.

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16th February 2019

Platinum Account - Travel Insurance is AWFUL

Do not pay for the platinum account - the travel insurance is the worst thing. You would be better off chopping your arm off in a travel emergency than using AXA. They A) give you misleading and incorrect advice from the outset. B) bounce you around...

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Do not pay for the platinum account - the travel insurance is the worst thing. You would be better off chopping your arm off in a travel emergency than using AXA. They A) give you misleading and incorrect advice from the outset. B) bounce you around for months C) do everything humanly possible to avoid paying you out.
Platinum account is not worth it. Waste of 17 pounds per month.

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12th February 2019

If you need a business account quick keep away!!

Applied for a business account online at the beginning of December. I thought nice and easy, upload the documents an will be done in no time. How wrong i was! As of 12-Feb-more than 2 months later- still dont have an account! I can't even count ...

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Applied for a business account online at the beginning of December. I thought nice and easy, upload the documents an will be done in no time. How wrong i was! As of 12-Feb-more than 2 months later- still dont have an account! I can't even count how many times i called them as they kept moving the goal post and despite of every time i provided everything they asked for they came up with new things they need.

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