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Lloyds Bank Reviews

Ratings based on 854 reviews Last review 1 day ago
3.87 / 5Great overall rating

Lloyds Bank say that they have a clear purpose - to help Britain prosper...but what do Lloyds Bank customers think? Smart Money People is the place for Lloyds Bank reviews. Read and write reviews to help increase trust and transparency in financial...

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Lloyds Bank say that they have a clear purpose - to help Britain prosper...but what do Lloyds Bank customers think? Smart Money People is the place for Lloyds Bank reviews. Read and write reviews to help increase trust and transparency in financial services.

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Your Lloyds Bank Reviews (854)

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9th July 2018

lloyds bank diabolical. stay away

I used my bank card in the US to pay for a fan at argos for my elderly father in a home in Sussex and they put a security hold on my account and did everything they could to keep me from getting it released. A never ending string of security...

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I used my bank card in the US to pay for a fan at argos for my elderly father in a home in Sussex and they put a security hold on my account and did everything they could to keep me from getting it released. A never ending string of security questions that even though i could answer 90% of them, it was never enough. One of the most aggravating experiences in my life. No I don't remember the date i opened the bleeping account 30 years ago!

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24th June 2018

Club account

The Club Lloyds account is a good account with added bonus of a reward which you can choose from. The account is free unlike the old Llloyd accounts where you had to pay a monthly fee although there are minimum pay in criteria. It also pays a fairly...

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The Club Lloyds account is a good account with added bonus of a reward which you can choose from. The account is free unlike the old Llloyd accounts where you had to pay a monthly fee although there are minimum pay in criteria. It also pays a fairly good rate of interest and has really good online banking.

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12th June 2018

Banking OK customer service terrible

Banking services reasonably decent, however their customer service is appalling, long waits for answers to incoming calls and never call back when they say they will, if they actually give you a time. Can't blame the staff, numbers at the bottom have...

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Banking services reasonably decent, however their customer service is appalling, long waits for answers to incoming calls and never call back when they say they will, if they actually give you a time. Can't blame the staff, numbers at the bottom have been slashed to pay the top end staff, absolutely ridiculous.

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8th June 2018

Steer Clear

Absolutely terrible. They promise to have the account set up within two weeks. Six weeks later I have an account that I can't access and my card doesn't work. Two different pins have been sent and neither have been able to be unlocked from a Lloyds...

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Absolutely terrible. They promise to have the account set up within two weeks. Six weeks later I have an account that I can't access and my card doesn't work. Two different pins have been sent and neither have been able to be unlocked from a Lloyds ATM. My business is being propped up by my personal money and there is no help from LLoyds customer service. I have banked with Lloyds for twenty five years, mortgage, personal account, loans have all been closed or paid off and I'm moving elsewhere.

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2nd May 2018

Wonderful App

Hi have accounts with Lloyds and Natwest. I am not sure why Natwest has won Best Banking app award 2 years in running. The features and the way app has been designed by lloyds is way better than any other bank app I have seen. My ranking Lloyds, Monzo...

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Hi have accounts with Lloyds and Natwest. I am not sure why Natwest has won Best Banking app award 2 years in running. The features and the way app has been designed by lloyds is way better than any other bank app I have seen. My ranking Lloyds, Monzo after that Natwest.

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16th April 2018

Do It Yourself Insurance

Just claimed on my car insurance for accident which was not my fault. Got in touch with Lloyds who took details from here they factor everything else out and you have to provide ALL the details again and again. Enterprise for the car hire (5 minutes...

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Just claimed on my car insurance for accident which was not my fault. Got in touch with Lloyds who took details from here they factor everything else out and you have to provide ALL the details again and again. Enterprise for the car hire (5 minutes of explaining not my fault) and repair (again 20 minutes of reiterating what had already been disclosed) however if the claim is contested then not back to Lloyds it's over to the underwriter LV (40 minutes of reiterating all the details again) Lloyds did not pass these details on. What am I paying Lloyds for?? I have even been told I have to source the CCTV footage of the accident myself?? I paid Lloyds for Legal Protection. What a waste of time. Find someone who does some of the leg work for you. Lloyds have gotten off scot free as I can't get through to them to complain as all claim calls are handled by Enterprise. Pass the Parcel anyone?

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9th April 2018

Great experience with Lloyds (personal loan)

The member of staff who met with me was very polite and chatty. He took time to ask me exactly what was right for me and what I was looking for, looked through all the details of a few loans and explained them, and was not pushy at all. He also...

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The member of staff who met with me was very polite and chatty. He took time to ask me exactly what was right for me and what I was looking for, looked through all the details of a few loans and explained them, and was not pushy at all. He also offered to ring me a few weeks later to check everything was OK.

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