Live life with Lloyds alongside. Outstanding customer service, care and support you can bank on in these turbulent times. Lloyds provide a personal, perfect and... Live life with Lloyds alongside. Outstanding customer service, care and support you can bank on in these turbulent times. Lloyds provide a personal, perfect and permanent service which is world renowned and rightly so please don’t delay, join Lloyds bank today Read more Read less

I have run a Club Lloyds Account for many years and have always received an efficient service. The current account pays a reasonable rate of... I have run a Club Lloyds Account for many years and have always received an efficient service. The current account pays a reasonable rate of interest as do Club Lloyds savings accounts. I had my debit and credit cards stolen whilst abroad this January. One phone call had my cards stopped and replacement cards were waiting for me on return home 5 days later. The fraudulent transactions on my credit card were quickly refunded by Lloyds so well done! Read more Read less

They told me they could not give me a mortgage because they did not classify a pension as income. My pension is a Lloyds pension !!

Very happy with my current account at Lloyds. I'm with them for 14 years and I have nothing to complain. The app is easy to... Very happy with my current account at Lloyds. I'm with them for 14 years and I have nothing to complain. The app is easy to use and when someone tried to make some shopping with my card information ( with some lost data from a retailer ), they stopped the sale and inform me immediately. Read more Read less

Such a great bank, they get me and provide me with the best products

It’a very good i’m so happy with them

I swapped using a switch incentive. The incentive was generous, and the accompanying saver access was good. The incentives to get me stay are better... I swapped using a switch incentive. The incentive was generous, and the accompanying saver access was good. The incentives to get me stay are better than previous banks I've been with, with a well designed app. Read more Read less

I’ve been using lloyds for a few months now, and, it’s been a really positive experience. Getting everything set up was easier than I expected.... I’ve been using lloyds for a few months now, and, it’s been a really positive experience. Getting everything set up was easier than I expected. The benefits of offered by the account are positive and I the app offers good functions. Definitely a solid choice. Read more Read less

I used Lloyds Bank for a really long time, and for the most part it was decent and reliable for everyday banking. It was actually... I used Lloyds Bank for a really long time, and for the most part it was decent and reliable for everyday banking. It was actually my main account for quite a while, so I’ve used it across a range of things like daily spending, transfers, and just general money management. Things started to change when I got a new phone. I tried for a long time to add my card to Apple Pay, but it just would not connect at all, which became extremely inconvenient. I genuinely tried to resolve it properly. I contacted customer service multiple times, went into the branch a couple of times, and spoke with different team members, but no one was really able to fix the issue. It kept getting blamed on the system or interface, which was quite frustrating. When I later looked online, I realised a lot of other people were facing the same problem, so it clearly was not just me, but it still did not seem to be getting resolved. Because of this, and the fact that it has now been almost a year, I have pretty much stopped using Lloyds as my main account and instead just use it as a buffer or backup account. I also feel like they do not really offer much, or at least clearly communicate, when it comes to savings accounts and interest. I did not gain much from it, and that is one of the reasons I started using other banks for savings instead. The app itself is fine, but compared to more modern options like Revolut or Monzo, it feels quite basic and less user friendly. It is not as intuitive, and it can take longer to find things or navigate around. Overall, I think the bank is okay, but my experience has not been the best recently. I have had issues where my debit card gets declined randomly and shows incorrect messages about exceeding limits, even though I do not actively use it anymore. Because of this, I do not feel fully confident relying on it. I used to enjoy banking with Lloyds, but now I mainly keep it as an emergency account. I would consider recommending it, but it definitely would not be my first choice. Read more Read less